Sports / Live
These terms set out what you agree to when you use ai88 and what we commit to in return. They cover how your account works, how transactions are handled through DuitNow, FPX, and GrabPay, and what applies where local law permits access.
By accessing ai88 and opening an account, you accept these terms in full. They apply to every session — whether you are browsing sports markets, moving between the live casino lobby, or processing a wallet transaction via DuitNow or FPX. We update these terms when our services or applicable requirements change; the current version is always the one shown on this page. If you disagree with any part, the right step is to stop using the account and reach out through our support channel so we can note the closure. Access to ai88 depends on your location and local law — we do not extend service where it is not permitted under the rules of your eligible region. Transactions through local payment rails, including DuitNow transfers and FPX online banking, are subject to both these terms and the operating rules of each payment provider. We are not responsible for delays or restrictions imposed by those providers on their end. Your account is personal; sharing login credentials or allowing another person to operate your account is a breach of these terms. Any activity recorded under your account is treated as your own.
DuitNow transfers are processed under this platform's transaction terms alongside DuitNow's own provider rules.
FPX online banking transactions fall within these terms; processing timelines are set by your bank, not by us.
GrabPay wallet use on this platform is governed here and by GrabPay's own user agreement simultaneously.
Account access is available where local law in Malaysia permits; eligibility is your responsibility to confirm.
These terms apply specifically to your ai88 account and the services we operate directly. They do not extend to third-party platforms, external payment providers, or any content not hosted by us. Knowing the boundary helps you direct queries to the right place.
Login, session management, and account security fall entirely within these terms. Rules around credential use, account suspension, and reactivation are all covered here.
Wallet movements processed through DuitNow, FPX, or GrabPay are governed here for the platform side. The payment provider's own terms run alongside ours for their portion of the transaction.
Games, odds displays, live casino tables, and sports markets hosted on ai88 are subject to these terms. Content accuracy, availability, and category access are covered under this policy.
External links, payment provider portals, and any service not operated by us fall outside these terms. We take no responsibility for third-party terms, policies, or service interruptions.
You have clear practical options under this policy. Your account dashboard shows your full transaction history after login — every DuitNow transfer, FPX payment, and wallet movement is logged there and available to review at any time. If something looks incorrect, the process is straightforward: raise it through our support channel with the transaction reference and date, and we will check the record against our logs. You can also update your account details — contact information, preferred payment method, communication preferences — directly from the account settings page. Requests to close your account are handled through support; we process closure requests and confirm by the contact method on file. Where local law gives you rights over information we hold, you can request a summary of what is stored by contacting support with your account details.
Your full transaction log is visible in the account dashboard after login, including all wallet entries and payment-rail activity.
Update your registered contact information and payment preferences directly through account settings without contacting support.
Direct any terms or transaction query to support with your account reference; we check against our records and respond through your registered contact.
Submit a closure request through the support channel; we confirm the outcome by the contact method tied to your account.
For any question about these terms, your account standing, or a specific transaction, reach us through the channels below. Have your account reference ready to speed up the process.
The fastest path for account and terms queries. Open the chat widget from any page while logged in and our team picks it up directly.
For written records or detailed transaction questions, email is the right channel. Include your account reference and the relevant transaction date.
Common terms questions and account procedures are covered in the Help Centre, accessible from the footer of every page without logging in.
Your account data is used to operate the services you access, process transactions through DuitNow, FPX, or GrabPay, and respond to your support requests. We do not share it with parties outside what is needed to run those functions. Cookie use on ai88 covers session management and basic site functionality; the current cookie settings are visible and adjustable from the privacy panel linked in the footer. Account security is your responsibility on the credential side — keep your login details private and contact support immediately if you believe access has been compromised. We retain transaction records for the period required to handle disputes and meet any applicable regulatory requirements for the regions where we operate. To request a summary of data we hold on your account, contact support with your account reference and we will respond through your registered contact details.
Account data is used to run your session, process wallet transactions, and handle support queries — nothing beyond what those functions require.
Session and functionality cookies are active by default. Adjust your preferences at any time through the privacy panel in the site footer.
Credentials are your responsibility to keep private. Report any suspected unauthorised access to support without delay so we can act on your account.
Contact support with your account reference to request a summary of information we hold. We respond through your registered contact method.
If you have a question about how these terms apply to your account or a specific situation, the answers below cover the most common scenarios. For anything not listed, reach out through live chat or email support.
Yes. Any transaction processed through your ai88 account — including DuitNow transfers and FPX online banking payments — falls under these terms for the platform side. Your bank and payment provider also apply their own separate rules to the same transaction.
The version on this page is always current. We update it when our services or requirements change. Continued use of your account after an update is treated as acceptance. Check this page directly if you want to confirm what applies at any given time.
Access depends on local law and your eligible region. We operate where local rules permit. If you are unsure whether access applies to your location, check the eligibility information shown during the account registration process.
Your full transaction history is in the account dashboard after login. If an entry looks incorrect, contact support with the transaction reference and date. We check against our logs and come back to you through your registered contact.
Submit a closure request through the support channel — live chat or email both work. We process it and confirm the outcome by the contact method registered to your account. Outstanding wallet balances are handled as part of the closure process per these terms.
Live chat is the fastest route for terms queries. For a written record, email support with your account reference and the specific clause or situation you want clarified. The Help Centre in the footer also covers common terms scenarios without requiring login.